Help using our website

Finding your way around  

Your current position on the website is shown in the ‘breadcrumbs’ which appear in between the submenu bar (light grey menu bar above) and the page you are on.
 
This is where you currently are on our website:
 
 

 
Your position is also highlighted: 

  • on the main menu bar (underlined in orange) e.g. About
  • on the submenu bar (in orange text) e.g. Information & standards
  • on the side menu bar (in orange) e.g. Help using our website 
On the right hand side of the web page, you will find Related links and Related files that may be of interest to you. Related links will either link to another page on our website (which will open in the same window) or to an external website (which will open up in a new window). Please note that we are not responsible for the content or reliability of external websites.

Using the search

If you are unable to find what you are looking for, try using the Search function which you can find in the main menu bar.  If you need to search for a ‘Publication’ please ensure that you select this under ‘Categories’. 

Downloadable documents 

Documents available to download from our website are usually provided as Adobe Acrobat Portable Document Format (PDF) files. 

To view PDF files, you may need to install Adobe Reader software on your computer. This application is small, easy to install and available free from the Adobe website. 

Printing web pages

If you need to print any of our web pages, click on the print icon that appears at the top right hand corner of each page. We are committed to reducing our impact on the environment and would ask that you consider whether it is necessary to print before doing so. 

Web browsers

Our website has been designed to support the latest versions of the following browsers:

  • Google Chrome
  • Internet Explorer
  • Mozilla Firefox
  • Safari

We have made every effort to ensure that our website functions and displays correctly in older versions of these browsers but you may experience some problems if you are using very old versions (e.g. Internet Explorer 6, 7 and 8). 

Most browser suppliers will allow you to upgrade for free, either because they don’t charge for their browser or because you have bought a previous version.  Visit your supplier’s website if you need to upgrade. 

Essential maintenance 

Our website will occasionally be unavailable when essential maintenance is carried out by our web hosting provider. We try to provide advanced warning of this on our website (under Latest news on our Home page), but we apologise if this causes you any inconvenience.